Services at Nairobi Airport

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Find out what services and facilities are available at Nairobi Airport. Where is the best place to eat and shop?

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Internet and wi-fi

Wi-fi is free for 1 hour. Select the "JKIA Hotspot" network.

Don't delay buying a physical sim card upon arrival. Get a Kenyan data e-sim quickly and easily on the web airalo.com.

Shops and supermarket

A regular grocery supermarket is not available at Nairobi Airport.

Shopping options are mainly limited to shops selling duty free, travel gear, fashion or sweets.

There is no pharmacy at the airport.

Dining options

Most restaurants, cafes and fast-food outlets can be found after the security checkpoint, where there is a food court in each terminal.

Restaurants are usually open 24/7. Expect prices to be significantly higher than they are outside the airport.

ATMs and exchange offices

There are several exchange offices in the arrivals terminals. The exchange rates are usually better at the exchange offices in town, however, you can also exchange money at the airport exchange offices for a relatively good price.

ATMs from several Kenyan banks are located throughout the airport.

Luggage storage

Following the refurbishment of Terminal 1 at Nairobi Airport, there are currently no luggage storage facilities or automated lockers.

Showers

There are no public showers at Nairobi Airport except in the premium lounges.

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