Services at Tokyo Haneda Airport

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Find out what services and facilities are available at Tokyo Haneda Airport. Where is the best place to eat and shop?

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Internet and wi-fi

Usewi-fi for free and without time limit. Select the "HANEDA-FREE-WIFI" network.

Don't delay buying a physical sim card upon arrival. Get a Japanese data e-sim quickly and easily at airalo.com.

Luggage storage

You can store your luggage in traditional manned lockers or in automatic lockers. In both cases, you can pay with cash or card.

Manned luggage lockers

Classic manned luggage lockers can be found at all terminals.

  • Terminal 1 - open 8:00-19:30, price 400 jpy to 1000 jpy per day depending on baggage size
    • Level B1F (South Wing)
  • Terminal 2 - open 8:00-19:30, price 400 jpy to 1000 jpy per day depending on bag size
    • Level B1F (North)
  • Terminal 3 - open 24/7, price 400 jpy to 1000 jpy per day depending on bag size
    • Floor 2F (Arrivals)
    • Floor 3F (Departures)

Baggage lockers

Automatic lockers are available 24/7 in all terminals. You select your baggage size on the display, pay and then the locker is unlocked and a code is generated to open the locker.

Prices are the same for all lockers and are payable from 400 jpy to 600 jpy depending on the size of the locker.

  • Terminal 1 - B1F, 1F and 2F
  • Terminal 2 - Floor 1F (Area A, B), Floor 2F (Area D, E), Floor 3F (Area E), Floor 3F (Area G)
  • Terminal 3 - floors 2F (arrivals) and 3F (departures)

ATMs and exchange offices

The exchange offices at the airport are operated by Travelex with very unfavourable exchange rates and also by local banks with slightly better rates.

  • Terminal 1 - Travelex only
  • Terminal 2 - Shinhan Bank Japan
  • Terminal 3 - Shinhan Bank Japan, Mizuho Bank

It is usually more convenient to withdraw money directly from the ATM. A large number of ATMs from major Japanese banks are available in the arrival halls of all terminals.

The most represented ATMs are 7 Bank ATMs, where international cards also work without problems.

All ATMs have the same withdrawal fees for all card types:

  • 110 jpy when withdrawing up to 10,000 yen
  • 220 jpy for withdrawals over 20,000 yen

A detailed list can be found on the airport website: tokyo-haneda.com/bank.

Shops and supermarket

Haneda Airport is well-equipped with shops of various categories. You can visit several classic duty free shops, stores selling luxury fashion, souvenirs, electronics or travel gear.

Grocery stores are in particular demand, where you can buy light snacks to take away in the form of drinks, sweets, sandwiches or salads. At the airport, you can buy groceries mainly at the mini-markets located in all terminals.

  • 7 Eleven: Terminal 1, transit area at departure gate 22, open 6:00-20:00
  • 7 Eleven: Terminal 1, public area, 3rd floor, open 7:00-21:00
  • Travel Aisle: Terminal 1, public area, arrivals, open 8:30-22:30
  • Kinokuniya: Terminal 1, public area, arrivals (B1F basement), open 7:00-21:00
  • Air Lawson: Terminal 1, public area, arrivals (basement B1F - south), open 5:30-23:00
  • Air Lawson: Terminal 1, public area, arrivals (basement B1F - north), open 5:30-23:00
  • JAL Plaza / FamilyMart: Terminal 1, public area, arrivals, open 8:30-22:30
  • FamilyMart: Terminal 2, public area, Level 3F, open 24/7
  • FamilyMart: Terminal 2, public area, arrivals (basement B1F), open 5:30-11:00 p.m.
  • 7 Eleven: Terminal 3, transit area at departure gate 108, open 7:00-21:00
  • Air Lawson: Terminal 3, public area, arrivals, open 24/7

Pharmacies associated with drugstores are also available in all terminals, usually before security.

A very clear list of all the shops can be found on the airport website: tokyo-haneda.com/shop.

Dining options

A wide variety of dining options are available in all terminals, and the airport is one of the most well-equipped in this regard.

There is a significantly greater choice in the public area, while once through security the choice of restaurants is limited.

You'll find typical Japanese, Western and Asian restaurants, mostly in the higher price ranges. Of the well-known fast-food restaurants, only Subway (Terminal 1) is available.

For a full list of restaurants with useful filters, visit the airport website: tokyo-haneda.com/en/dine.

What restaurants are open before 5am or 11pm?

  • Starbucks.
  • Flyers Table - upscale restaurant: Terminal 2, public area, Level 2F, open 5:00-midnight
  • Meet Stars 29 - burgers: Terminal 3, transit area (food-court),open 24/7
  • Ariso Sushi: Terminal 3, public area, level 4F, open 24/7
  • Cafe Cardinal: Terminal 3, public area, Level 4F, open 24/7
  • Mos Burger & Cafe: Terminal 3, public area, arrivals, open 24/7

Showers

Showers for the public are located in Terminals 2 and 3. Terminal 1 does not have public showers.

Terminal 2

There are two places in the building where you can freshen up after a long flight.

  • Shower Room - public area, arrivals 1F, open 5:00-10:00/16:00-22:00, charge for 30 minutes shower 1 500 jpy
  • Power Lounge Central - public area, arrivals 1F, open 6:00-22:00, fee for lounge access 1 100 jpy + 30 minutes shower for 1 100 jpy

Terminal 3

There is only one shower available in Terminal 3.

  • Shower Room - public area, arrivals 2F, open 5:00-21:00, 30 minute shower fee 1 500 jpy

Travelling with children

Airline strollers can be rented free of charge in all terminals, always at the information desk after security check.

Discreet rooms with baby changing facilities for parents with small children are located throughout the airport.

Drinking water

All terminals are equipped with a large number of drinking fountains, from which you can fill your own bottle with free hot and cold drinking water after security.

Smoking rooms

All terminals are equipped with several enclosed smoking rooms, including an area after security check.

Viewing terraces

Aviation and spotting are extremely popular in Japan, which is why all terminals have outdoor terraces overlooking the runways and aircraft stands.

Admission is always free.

  • Terminal 1 - 6:30-22:00
  • Terminal 2 - 6:30-22:00 + indoor observation deck "Flight Deck Tokyo" from 5:00-23:00
  • Terminal 3 - 24/7
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