Although it is not a European airline, in the event of a delayed or cancelled flight you are likely to be able to receive financial compensation of up to 600 eur per person.
In fact, according to Regulation (EC) No 261/2004 of the European Parliament and of the Council, a flight falling under this legislation must be operated by a European airline or originate at an airport in the European Union, which will be met in at least one respect.
In addition, if your flight is operated by the European arm of Corendon Dutch Arilines or Corendon Airlines Europe, you will also be entitled to compensation if your flight departs from outside the European Union.
Get compensation for a delayed flight
Due to the complications of communicating with the airline, we recommend that you apply for compensation directly through specialist agencies.
Delayed flight with Corendon Airlines
If you experience a delay of 2 hours or more at the departure airport, Corendon Airlines must provide you with a free refreshment proportionate to the length of the delay.
If the length of the delay at the arrival airport is 3 hours or more, you are also entitled to financial compensation of 250 eur to 600 eur depending on the distance between the two airports.
You will only be entitled to financial compensation if the delay is the fault of Corendon Airlines. For more information, see Compensation for flight delays.
| Distance | Delay | Compensation |
|---|---|---|
| up to 1 500 km | 3h+ | 250 eur |
| 1 500 to 3 500 km | 3h+ | 400 eur |
| over 3 500 km | 3h+ | 300 eur |
| over 3 500 km | 4h+ | 600 eur |
Cancelled flight with Corendon Airlines
If your flight is cancelled by Corendon Airlines more than 14 days before departure, you are entitled to a free change of date or a refund of the original ticket price.
However, if your flight is cancelled less than 14 days before departure, you are also automatically entitled to financial compensation of up to 600 eur.
Again, compensation will only be due if the airline cancels the flight and not due to unforeseen circumstances.
Read more about this in the article Compensation for flight cancellation.