Citilink is one of the carriers that allow you to check in at the airport for free.
Check-in at the airport
Check-in at the airport counter is free of charge for Citilink.
The opening and closing times of the counters are as follows:
- Domestic flights - 120 to 30 minutes before departure
- International flights - 120 to 60 minutes before departure
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If you're not travelling with checked baggage, most Indonesian airports also have self-service kiosks where you can print your own boarding pass.
Online check-in
You can check in online and print your boarding pass at home.
Online check-in works from 48 hours to 30 minutes before departure.
Mobile check-in is the most used method. Just download the official Citilink app (Google Play / App Store), enter your booking number and present the QR code on your mobile at the airport.
Selecting a seat (seating)
If you have a ticket on the lowest Basic fare, you can choose a specific seat on the plane for a fee ranging from 55 000 idr on short flights to 165 000 idr on the longest routes.
If you do not choose a seat, you will be randomly assigned one free of charge.
When travelling with children, you will be seated together even if randomly assigned.
Seat selection is free on Green Eco and Green Plus fares.
