Find out what services and facilities are available at London Heathrow Airport. Where are the best places to eat and shop?
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Internet and wi-fi
Wi-fi is free and unlimited in all areas of the airport. Connect to the "_Heathrow Wifi" network. In addition, there are erar computers with internet access in each terminal.
If you use an EU country sim card, you can call and use data in the UK at the same prices as in your home country, even though the UK is no longer a member of the EU.
Otherwise, get a data e-sim quickly and easily at airalo.com.
Shops and supermarkets
All terminals are equipped with standard supermarkets where you can buy basic food and drink supplies cheaply and quickly.
- M&S Simply Food - Terminal 3, Arrivals, public area, 5:30-23:00
- M&S Simply Food - Terminal 2, Arrivals, public area, 6:00-23:00
- M&S Simply Food - Terminal 5, Arrivals, public area, 24/7
There are also 19 WHSmith minimarkets at the airport. They operate in all terminals both in the public area and after security. The longest opening hours are 5:00-22:00.
Pharmacies and drugstores are located in all terminals. There is always at least one shop in the public area and in the transit area. Opening hours are usually 5:30-22:00.
Shops of all kinds, from luxury clothing to travel equipment, are located throughout the airport.
For a full list of shops by terminal, visit the airport website: heathrow.com/shops.
Restaurants and cafes
Restaurants are plentiful in all terminals.
Which snack bars or restaurants are open 24/7?
Terminal 2
- Big Smoke: pub with bakery and beer garden - after security check near gate A16, open from first to last flight
- Caffé Nero: café and bakery - arrivals, public area, 24/7
- Leon: fast food - after security check near gate A20, open from first to last flight
- London's Pride: restaurant - after security check, open from first to last flight
- Pret A Manger: fast food - after security check, 4:45-22:00
- Wondertree: bar and restaurant - after security check, open from first to last flight
- Yo! Sushi - after security check, open from first to last flight
Terminal 3
- Black Sheep Coffee: café and bakery - central bus station, public area, 5:00-0:00
- Caffé Nero: café and bakery - arrivals, public area, 24/7
- Caffé Nero: café and bakery - after security check, 24/7
- Spuntino: Italian restaurant - after security check, open from first to last flight
- The Curator: bar and restaurant - after security check, open from first to last flight
Terminal 4
- Caffé Nero: café and bakery - departures, public area, 24/7
- Joe's Coffe House: café and bakery - after security check near gate A20, open from first to last flight
Terminal 5
- Caffé Nero: café and bakery - departures, public area, 5:00-0:00
- Giraffe: restaurant and cafeteria - after security check, open from first to last flight
- Gordon Ramsay Plane Food: restaurant - after security check, open from first to last flight
- Itsu: Asian restaurant - after security check, open from first to last flight
- Pilot's Bar and Kitchen: bar and pub - after security check near gate A19, open from first to last flight
- Starbucks: coffee shop - after security check near gate A10, open from first to last flight
- Vagabond: bar and restaurant - after security check, open from first to last flight
Full list of shops by terminal on the airport website: heathrow.com/restaurants.
McDonald's, Burger King and KFC are not operating at Heathrow.
Luggage storage
Each terminal has a baggage room in the arrivals area, open from 05:00-23:00. For overnight drop-off, pay 15 gbp.
ATMs and currency exchange offices
The Currency Exchange at the airport is operated by Currency Exchange Travelex with very unfavourable rates. Use the ATMs located in all terminals.
Drinking water
There are more than 100 drinking fountains located throughout the airport from which you can fill your own bottle with free cold water.
Showers
Showers are only available in premium lounges for airline frequent flyer card holders or business and first class passengers.
However, selected lounges allow access to and use of showers for a fee.
- Terminal 2 - Plaza Premium Lounge, access from 40 gbp
- Terminal 3 - No. 1 Lounges, entry from 39 gbp
- Terminal 3 - Club Aspire, entrance from 35 gbp
- Terminal 4 - Plaza Premium Lounge, entrance from 42 gbp
- Terminal 5 - Club Aspire, entrance from 40 gbp
- Terminal 5 - Plaza Premium Lounge, entrance from 35 gbp
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Charging outlets
Charge your electronics at over 3,000 power sockets located throughout the airport. The sockets are compatible with UK and European plugs as well as USB cables.
Smoking rooms
Smoking areas are designated in the outdoor areas outside the terminals only. If you are changing planes, there is no option to legally smoke in the airport unless you want to go through passport and security control and walk out of the terminal.